An FYI about Netflix’s Bonus Rentals…
The UI for Netflix’s bonus rentals is a little confusing. When you click on “Use a Bonus Rental,” a confirmation loads on the next page telling you that your next rental will ship soon. However, after this page, there is no further confirmation that such a thing is going to happen anywhere else, and it’s impossible to tell if you actually did things right.
This is in contrast to if you report a disc problem or look at your queue after you return a few disks. In those instances, the “At Home” portion of your queue adds or swaps a few lines to say “[Movie Title]: Shipping Soon.” With a Bonus Rental, no line is added until the next day or so, when they actually ship the disk out.
I called to query Netflix about this and they were gracious enough to send me another disk, but now I have an extra disk on top of my requested bonus disk. I don’t mind, but if any Netflix business-folk come across this, I’m not trying to scam your customer service folks – I just couldn’t figure out your Bonus Rental UI!